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1. General Regulations
1.1. The present Rules (hereinafter – the Rules) are laid down seeking to secure rights, liabilities and other regulations related to sale and purchase of goods from the Online Store of the Buyer – you (hereinafter – the Buyer) and UAB EDM Baltic which sells its goods online under www.edmeshop.com (hereinafter – the Store).
1.2. You can find detailed information about the Seller of the Goods by clicking on “Contact us” in the Online Store.
1.3. The Rules shall be applicable when the Buyer uses the Online Store in any of the following manners: gets acquainted with the range of Goods offered in the Store, submits an order of Goods, submits personal or other data, pays for the ordered Goods, accepts Goods, reads and provides comments on the information provided in the Store and/or performs any other actions related to the use of the Online Store and offers provided by the Seller.
1.4. Prior to start using our Online Store and offers provided the Buyer must carefully read and get acquainted with the Rules. Buying Goods from the Online Store the Buyer confirms that he/she agrees with the Rules applied.
1.5. The Seller shall be released from liability in cases when loss or other adverse consequences are caused by the Buyer not getting acquainted with the Rules, recommendations or other information of the Online Store despite he/she was provided with such an opportunity.
1.6. The Seller shall preserve the right to unilaterally alter the Rules any time, and the altered Rules shall be provided on the website of the Online Store. Alterations shall take effect from the moment of their publication, and shall be valid for all contracts made after their publication.
2. Contract Conclusion
2.1. Sales and Purchase Contracts of the Goods (hereinafter –Contracts) in Online Store shall be concluded electronically. Concluding Contracts with Buyers the Seller shall follow the Articles of Civil Code of the Republic of Lithuania regulated the distance contracts
2.2.By agreeing with the Rules the Buyer confirms that he/she shall have the right to buy Goods from the Online Store of the Seller.
2.3. The Sales and Purchase Contract of the Goods shall be deemed to be concluded by the Buyer and the Seller, and shall take effect from the moment, when the Buyer adds items of Goods to his/her shopping cart, provides delivery address and all required data, selects a mode of payment, gets acquainted and agrees with the Rules, clicks on the link „Confirm the Order”. If the Buyer doesn’t agree with all or any Rules, he/she shall not be allowed submitting an order.
2.4. When the Sales and Purchase Contract of the Goods is concluded, the Seller shall send to the Buyer an automatically generated electronic notification of receipt of the Buyer’s order submitted where exact number of Goods, their prices and order number are provided. The notification shall be sent to the Buyer to the e-mail provided in Buyer’s sign-up or ordering form.
2.5. The Rules, Delivery, Payment and Return Regulations, Seller’s information, as well as the electronic notification of receipt of the order sent by the Seller to the Buyer which are deemed to be a constituent part of the Rules shall be deemed to be an integral part of the Contract concluded between the Seller and the Buyer.
2.6. Each contract electronically concluded between the Seller and the Buyer shall be stored in the database of the Online Store.
2.7. The Contract concluded between the Buyer and the Seller shall be valid until full fulfilment of the obligations of the Parties hereto undertaken following the Contract or until its ending following the procedures set forth in the Rules.
3. Goods and their prices.
3.1. Features of each item of Goods sold and technical parameters are provided in descriptions of corresponding items provided in the Online Store. The Seller shall not bear any liability if colour, shape or other parameters of the item don’t match with the actual colour, shape or parameters of the item due to settings and (or) characteristics of the monitor used by the Buyer.
3.2. The Seller shall have the right to alter the range of Goods offered in the Online Store any time without any notice to the Buyer.
3.3. The price of each item sold in the Online Store shall be provided in Euro next to the corresponding item, in Buyer’s order and the electronic notification of order receipt sent by the Seller to the Buyer. The Seller hereby undertakes to sell the Goods for the prices applicable at the moment when the Buyer submits the order to the Seller.
3.4. The prices of the Goods shall be provided without value-added tax (VAT) included. If the buyer is a Lithuanian company, not a VAT payer from ES or indicates an incorrect VAT code, the price of the goods is calculated at 21%. VAT amount.
3.5. The prices of the Goods don’t include the payment for delivery of the Goods to the Buyer. The taxes applicable to delivery of the Goods are in Delivery information.
3.6. In case of Delivery abroad there may be additional costs such as import duties, customs fees etc. these additional costs are entirely borne by the customer. By placing an order the customer declares that he is aware of this. EDM Baltic has no influence on any of these additional costs; these (including the amount thereof) are determined solely by third parties.
4. Payment for Goods
4.1. The Buyer shall pay for the Goods and their delivery in one of the following manners:
4.1.1. using an electronic banking system;
4.1.2. the Buyer shall pay for the Goods and their delivery executing an ordinary advanced payment from the bank to Seller’s account (account details of the Seller are provided in section “Payment information”;
4.2. For payment for the Goods and their delivery using bank services commission fees and (or) other taxes for the transactions executed shall be applicable to the Buyer.
4.3. If a payment for the Goods or their delivery is made by a bank transfer, in payment order form’s section “Payment Details” the Buyer must provide order number provided in the electronic notification of order receipt to the Buyer. If the Buyer fails to provide exact order number in section „Payment Details“, it may cause difficulties during order processing.
4.4. The Seller shall process the order submitted by the Buyer only upon full payment for the Goods and their delivery. The payment shall be deemed to be executed when total payable amount is received and credited to Seller’s bank account.
4.5. The Buyer shall be obligated to pay for the Goods and their delivery not later than within 3 (three) workdays from conclusion of the Sales and Purchase Contract of the Goods. If the Buyer fails to execute the payment within 2 (two) workdays, a reminder about submitted order of Goods and required payment shall be sent to the Buyer’s e-mail provided on the Buyer’s sign-up or ordering form. If the Buyer fails to pay for the Goods and their delivery within 5 (five) workdays from conclusion of the Sales and Purchase Contract, it shall be deemed that the Buyer withdrew from the Contract, and corresponding Buyer’s order shall be cancelled upon notice to the Buyer sent to the e-mail provided in the sign-up or ordering form.
4.6. The Seller hereby undertakes to furnish the Buyer with correct information required for payment for the Goods and their delivery. However, the Seller shall not assume any liability for services improperly rendered by banks which executed Buyer’s payment to the Seller and related losses. The Seller shall also assume no liability arising due to faults of the Buyer submitting and processing a payment order (e.g. incorrect account number provided / entered, incorrect order number, etc) and related loss and (or) other adverse consequences.
5. Delivery of Goods
5.1. EDMESHOP.COM commits to deliver your ordered goods, after a payment, to the address indicated on your order.
5.2. Goods shall be delivered by a courier company (hereinafter – the Courier) rendering courier services entrusted by the Seller at Buyer’s expense. Goods shall be delivered to the address provided by the Buyer during sign up or in the ordering form.
5.3. All the purchased goods will be delivered within the period of time and for the price specified in the e-shop separately for each country.
5.4. Delivery of goods that are out of stock lasts for the period of time specified on the product card, adding the period of time specified in the e-shop separately for each country. The Seller informs the Buyer about the exact date of delivery by sending him an e-mail to his specified address.
5.5.Even though we strive to deliver goods within the specified period of time, delivery dates are not guaranteed, because parcels are managed by third parties.
5.6. In all cases the Seller shall be released from responsibility for late delivery of Goods if failure to deliver the Goods or their delayed delivery is caused by the Buyer himself/herself or due to circumstances controlled by the Buyer.
5.7.If delivery of the Goods is delayed more than 10 (ten) workdays not on Buyer’s fault or circumstances controlled by him/her and the Parties hereto fail to agree on extension of Goods delivery term or replacement of the Goods with analogous Goods or other Goods offered on the Online Store, the Buyer shall have the right to withdraw from the Contract (upon notice to the Seller to Online Store’s e-mail email@example.com), and the Seller hereby undertakes to repay the money paid in advance by the Buyer (if the payment was made) within 14 (fourteen) calendar days from Contract withdrawal. The money shall be credited to the bank account which the payment was made from or to another Buyer’s account provided in Buyer’s notification of Contract withdrawal.
5.8.After you sign a consignment note, the parcel is considered to have been transferred (delivered) properly.
5.9.The Buyer must immediately inform the Seller if goods came in a damaged package, if goods that were not ordered were sent in the parcel, incorrect quantity of goods was sent or they came incomplete. The Buyer must e-mail photos of the damaged parcel and/or the goods to the Seller to firstname.lastname@example.org.
5.10.Parcels that weigh up to 31.0 kg are subject to prices and delivery terms listed in the section “Delivery information”.
5.11.Prices and delivery terms for Buhem products and parcels that weigh above 31 kg are calculated for each order individually, and the Buyer is informed thereof by e-mail.
5.12.In the case of supply of goods to non-EU countries, an additional customs duty of 17,50 EUR shall apply for each product group. The fee is charged to the transport price.
6 . Returning orders
6.1. An order cannot be cancelled without charge if edmeshop.com has sent the order confirmation to the customer and customer payment this order. Ordered items cannot be returned, unless the product is defective.
6.2. If a customer has ordered a wrong product this is excluded from this return right. The customer is responsible to check whether he ordered the correct product. He has to check it with but not exclusively, the EDM Baltic ref. EDM Baltic can advise the customer but the customer cannot derive any rights from this advice, nor he can liable EDM Baltic therefore.
6.3. If EDM Baltic decided that it’s possible to return an order than he has the right to charge a restocking fee.
7. Intellectual property
7.1. It is not allowed to copy, publish, exploit or reproduce without written permission from edmeshop.com the information or the images of the e-shop. Upon violation edmeshop.com forfeit in favor of the other party, without judicial intervention a non-judicial mitigation and immediate penalty of € 2000,00 - per violation.
7.2. All copyrights and other intellectual property rights remain with edmeshop.com, unless the parties have agreed otherwise in writing.
8. Final Stipulations
8.1. If the Buyer attempts to harm and (or) harms fluent and (or) stable operation of the Online Store or breaches his/her obligations, the Seller shall have the right to limit or suspend (terminate) Buyer’s right to use services of the Online Store any time without prior notice.
8.2. The Seller shall have the right to suspend or terminate (stop) Store’s activities without prior notice to the Buyer.
8.3. By providing a comment or a recommendation the Buyer shall assume all liability that any provided information is correct and accurate, it doesn’t violate rights of third persons and regulations set forth in applicable legal. By providing a comment or a recommendation the Buyer shall assume full responsibility for his/her actions.
8.4. The Seller shall preserve the right to delete and (or) correct Buyer’s comments any time, if the Seller believes that the Buyer breached regulations provided in Clause 8.3 of the Rules.
8.5. The Buyer and the Seller agree that all information provided on the website of the Online Store (including, however, not limited to the Rules, Delivery, Payment and Return Regulations, information about the Seller, offered Goods and their properties, etc) shall be deemed to be provided to the Buyer in written.
8.6. The Seller shall send all notifications to the Buyer to the e-mail provided in the sign-up or ordering form.
8.7. The Buyer shall send all notifications, requests, claims, etc to Online Store’s e-mail email@example.com.
8.8. All disagreements between the Buyer and the Seller arising out of the Sales and Purchase Contract and related to it shall be solved in negotiations. In case of failure to reach an agreement, the disagreements shall be solved following applicable legal and regulatory acts of the Republic of Lithuania.
8.9. The Seller is entitle to change and supplement this Rules at any time according to the laws or provisions of legal instruments. The Buyer shall agree with the applied Rules at any time prior to placing orders in our Online Store.